Advanced Customer Intelligence
Text analytics solutions are applied to the analysis of the information that users put in writing in different places of the company: intranet, social networks, blog, corporate forum … to be able to detect topics of interest or people that are having relevance.
Text language detection
We identify the language of any text, so you can respond in a certain way, offer contextual advertising, add sources according to your language, identify a specific text …
Multi-language feeling analysis based on self-development supported by semantic analysis
From the semantic analysis of the texts we identify the feeling of the opinions expressed. We base the identification on the construction of the sentences, not on isolated words that can lead to erroneous interpretations.
Detection of relevant topics in texts with multi-language synonyms and hyperonym detection
We classify ads and comments on users based on the content and the context based on data mining algorithms.
Automatic text summary based on lexical strings
We summarize the comments (digest) by author and area using text mining techniques. The most relevant fragments are located, ordered and the summary is produced.